Privacy Policy
Last updated: 02/10/2025
Welcome to Earth Mimic (“we”, “our”, “us”).
We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you share with us when you visit our website [www.earthmimic.co.za], make a purchase, or contact us.
1. Information We Collect
We may collect the following information:
Personal Information:
• Name, surname, and contact details (email address, phone number).
• Billing and shipping addresses.
• Payment details (processed securely through our payment gateway; we never store card information).
Non-Personal Information:
• Browser type, device, and IP address.
• Pages visited and actions taken on our website.
• Cookies and analytics data to improve your experience.
2. How We Use Your Information
We use your information to:
• Process and deliver your orders.
• Communicate with you about your order, account, or inquiries.
• Send you updates, promotions, and new collection announcements (if you subscribe).
• Improve our website, customer experience, and marketing efforts.
• Comply with legal obligations.
3. How We Protect Your Information
Your privacy and data security are very important to us.
• We use SSL encryption to protect your data during online transactions.
• Access to your information is limited to authorized team members only.
• We never sell or share your personal data with third parties for profit.
4. Cookies
Our website uses cookies to enhance your browsing experience.
Cookies help us remember your preferences and understand how you use our site.
You can choose to disable cookies in your browser settings — however, this may affect how some parts of our website function.
5. Sharing Your Information
We may share your information with trusted third parties who help us operate our business, such as:
• Payment processors (e.g., PayFast, PayPal, Yoco).
• Courier and delivery partners.
• Email and marketing service providers (for newsletters).
All partners comply with POPIA and are required to keep your data confidential.
6. Your Rights
Under South Africa’s POPIA Act, you have the right to:
• Access and request a copy of the personal data we hold about you.
• Correct or update your personal information.
• Request deletion of your personal data (subject to legal and transactional requirements).
• opt out of marketing emails at any time.
7. Data Retention
We keep your information only as long as necessary for business, legal, or tax purposes. When no longer needed, your data is securely deleted or anonymized.
8. Links to Other Websites
Our website may contain links to other websites. We are not responsible for the privacy practices of those sites, and we encourage you to read their privacy policies.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
Email: info@earthmimic.co.za
Phone: [+27 83 346 1937]
Website: [www.earthmimic.co.za]